We are looking for Assistant Managers who will have the overall responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.


Additional Responsibilities Include :

• Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards
• Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Assists Restaurant Manager in recruiting, interviewing, and hiring team members
• Conducts performance appraisals, takes disciplinary action, motivates and trains
• Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
• Ensures food quality and 100% customer satisfaction
• Ensures complete and timely execution of corporate & local marketing plans
• Champions recognition and motivation efforts

 

 

The ideal candidate for the Assistant Manager position will posses:

• Dedication to providing exceptional customer service
• Good communication skills, and strong interpersonal and conflict resolution skills
• Exceptional team building capability

• Graduate in any stream/BHM with 2-3 years of restaurant management experience, candidates from Hospitality sector preferred
• Age 21-25

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RGM JOB DESCRIPTION

The Restaurant General Manager is the No.1 leader. The Restaurant General Manager has the overall responsibility for directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.

Core Responsibilities Include:

• Creating value for our shareholders through efficient operations, appropriate cost controls, and profit management
• Effectively manage a client-owned restaurant within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times.
• Controls day-to-day operations by scheduling manpower, ordering food and supplies, and developing the restaurant team
• Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Interviews and hires team members, conducts performance appraisals, takes discipline action, motivates and trains
• Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program
• Ensures food quality and 100% customer satisfaction
• Ensures complete and timely execution of corporate & local marketing programs
• Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team
• Champions recognition and motivation efforts

Competency: Min Level 2 stretch (Market Coach) & Profit Drivers

 

The ideal candidate for the Restaurant General Manager position will posse:

• Passion for hospitality
•  People Focus: training & development
• Custodian of Culture & HWWT² principal
• Thirst for Knowledge
• Dedication to providing exceptional customer service

• Graduate (any stream) or 3 yrs Degree / Diploma in Hotel Management with min 3-7 yrs of work experience where in min.1 yr as sr. supervisory role (Hotel) /unit manager role (Retail)
• Age 25 – 32 (in hotels ) & 25 - 35 (in retail)

 

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Job Description:

• Own & resolve customer support issues
via mails and calls.
• Escalate calls when necessary.
• Support sales team efforts (recognize and
register new leads).
• Contribute to ongoing process & workflow
improvement.
• Process work by strictly managing timelines and
system requirements.
• Support, Analyze and investigate, new feature
development with data analysis.
• Actively contribute to other functional
responsibilities of the company.

 

Job Skills:

• Excellent command in English and Hindi.
• Ability and willingness to work in a
multi-tasking environment.
• Effective communication and interpersonal
skills.
• Able to work effectively within time
constraints.
• Strong knowledge of Microsoft Office and
Internet.
• Candidates must be able

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Job Description:    

Job Responsibilities:  Any applicant who is interested to work with our Central Park Hotel London can email his / her CV

 

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